Lawful use only
Services may be used only for lawful purposes. You may not transmit, store or link to material that breaches the law of the Republic of India, or of any US federal, state, county or city jurisdiction, or the jurisdiction in which the content is hosted or accessed.
Prohibited content
The following are not permitted and lead to removal or cancellation, in serious cases without warning and without refund:
- Copyrighted material you are not licensed to use, including pirated software, “warez” and copyrighted audio/MP3 files
- Hacking, cracking or exploit tools and related resources
- Sites that support, advertise or send spam
- Adult or pornographic material
- Phishing, identity-theft or fraud content
- Child sexual abuse material — reported to the relevant authority without notice
- IRC servers and networks
We may report violations, and pass evidence, to law enforcement and rights-holder bodies (for example a software-piracy association and national police agencies).
Email — zero tolerance for spam
We operate a zero-tolerance policy on unsolicited commercial email (UCE):
- No unsolicited bulk email, and no email that references a site hosted on our servers being sent from anywhere
- Only confirmed opt-in lists are permitted; purchased or opt-out lists are not
- Every campaign must carry a working, automated unsubscribe link (not a reply-to address)
- No forged headers, open relays or fictitious sender addresses on our network
Breaches lead to suspension or termination and may incur a fee of up to $100 per violation or complaint, plus reasonable costs of handling the incident.
Resource use on shared plans
Your plan’s published CPU, memory, inode, process and bandwidth limits are the boundary. Scripts or sites causing excessive resource or bandwidth use may be suspended or terminated without warning. Bulletin boards are strongly discouraged on shared plans, and public chat scripts are not permitted, because of their resource demands. Reselling or sub-letting shared hosting space, and forwarding large numbers of domains, are not allowed without our written permission.
Network and security conduct
No unauthorised access attempts, port scanning, denial-of-service participation, spoofing, credential stuffing, or proxying of anonymous traffic — including against our own infrastructure. Keep your applications patched; a compromised site must be cleaned or taken offline promptly, and we may isolate a site that is actively attacking others.
Third-party commerce
Where you sell goods or services to your own customers, that transaction is between you and them. iPlusHost makes no warranty or representation about your goods and services and is not a party to those dealings.
Enforcement
Our first response to most issues is a notice with a window to fix it. Severe or repeat breaches lead to suspension or termination with immediate effect, and may carry the fees set out above. iPlusHost is the sole arbiter of whether this policy has been breached. Appeals go to abuse [at] iplushost [dot] com and are reviewed by a person.